With our simple returns process, you can shop online worry-free.
If something doesn’t work out, contact us and we will try to make things right for you.

• You can submit return requests up to 15 days after your order has been completed.If, for some reason, an item does not arrive, place your refund request within 15 days of the most recent estimated date of delivery. We have no obligation to consider requests placed outside of these timeframes.
  • I changed my mind – You can cancel an order within 12 hours of the time you placed it (Same Day Cancellation). Same Day Cancellations may be credited with e-Cash.
  • This is not what I ordered – If you receive an item that is damaged, not the size or color you ordered, or not reasonably consistent with the item listing, you are eligible for a refund. We may request some evidence of the issue – typically just a photo or two – and you may be required to return the item.
  • It never arrived – If you don’t receive an item you ordered, you are eligible for a refund.
  • Return and refund requests should be placed from within the application – using contact form.
• After the Same Day Cancellation period (12 hours from order) has passed, we will not consider refund requests unless the latest estimated arrival date has passed or the item has arrived and it is incorrect or damaged.
• Return of Funds – after We approves a cancellation or refund and (in certain cases) confirms the return of the item, We will return or credit the amount of the purchase and the standard shipping fees. If you opt for or are issued e-Cash, the refund will not be issued to your original payment method. Any fees for special or expedited shipping will not be refunded and (as described above) in some cases the customer will be responsible for return shipping fees.
• We reserves the right to:
  • Refuse any refund if it in good faith suspects abuse of this Policy
  • Limit customer support and refunds for abuse of these services
  • Limit purchase activity in the services if it in good faith suspects abuse of this Policy
• This Policy may be updated from time to time.